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    • How to connect to Outlook mail

    • Please make sure you have set up your email on-line and changed your password from the temporary one you have been sent to one of your choice, before you carry out this process.

      First log in online at https://login.microsoftonline.com/ and then click on any of the options below for instructions on how to set-up this email account on your PC / Mac / Phone or Tablet.

      • Android
        • Automatic set-up

          Your device should auto configure follow these settings first:

          1.Tap Settings > Accounts > Add account > Email. This application might be named Mail on some versions of Android.

          2.Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

          3.Select the Exchange option.

          4.Depending how the Office 365 administrator in your organization set up your account, you might receive a message about additional security features. Select OK to continue.

          5.Once the device verifies the server settings, the Account Options page opens. Accept the defaults or select the options for how you want to receive and send your mail, and then tap Next. (You may need to scroll down to see Next.)

          6.On the Set up email page you can change the name of your account. When you're finished tap Done.

          If your device can't connect make sure you typed your email address and password correctly and try again. If you still can't connect try setting it up manually following the steps below.

          Manual set up

          1.Tap Settings > Accounts > Add account > Email. This application might be named Mail on some versions of Android.

          2.Type your full email address, for example tony@contoso.com, type your password, and then tap Next.

          3.Select Manual.

          4. Review the settings on the Exchange server settingspage and update if necessary.

          Email    Make sure your full email address is in this box, for example, tony@contoso.com.

          Domain\Username    Type your full email address in this box, for example, tony@contoso.com. If Domain and Usernameare separate text boxes in your version of Android, leave the Domain box empty, and type your full email address in the Username box.

          Password    Use the password that you use to access your account.

          Exchange Server    The server name for Office 365 for business is outlook.office365.com.

          o Make sure the Use secure connections (SSL)    box is checked.

           

          5.Tap Done.

          6.Depending how the Office 365 administrator in your organization set up your account, you might receive a message about additional security features. Select OK to continue.

          7. Accept the defaults or make changes for how you want your account to sync on your device. When you're finished, swipe to the bottom and tap Next.

          8.On the Set up email page you can change the name of your account. When you're finished tap Done.

          not working then call us on ()

      • IOS (Apple device)
        • Automatic set-up

          Your device should auto configure follow these settings first:

          1.     Tap Settings > Mail, Contacts, Calendars >Accounts > Add account > Email.

          2.     In the Add Account page, tap Exchange.

          3.     Enter your full email address, for example tony@contoso.com, and your password, and then tap Next.

          4.     By default, MailContacts, and Calendar information are synchronized. Tap Save.

          5.     If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. You can also set up a passcode later in your settings.

          Not working? Make sure you entered your email and password correctly and try again. 

          Or call us on ()

      • If you're running Mac OS 10.6 Snow Leopard or Mac OS 10.7 Lion
          1. Open Mail, and then do one of the following:

            • If you've never set up any email accounts using Mail, the Welcome to Mail page will appear. Go to step 2.

            • If you've already created email accounts using Mail, on the Mail menu, click Preferences. On theAccounts tab, click the plus sign (+) at the bottom of the navigation pane to open the Add Accountwindow.

            • MoveEditRemoveIf you’re using Outlook 2010-2013
            • MoveEditRemoveIf youre using Outlook 2007
          2. In the Welcome to Mail or Add Account window:

            1. In the Full Name box, enter the name you want to display to people you send email to.

            2. In the Email Address box, enter your primary email address.

            3. In the Password box, enter the password for your email account, and then click Continue.

              The Mail program will use the information you entered in the previous step to try to set up your email account automatically.

          3. If the Mail program was able to set up your account automatically, in the Account Summary dialog box, under Also set up, select the additional options you want to set up for the account.

            1. If you want to use the Address Book program that's included in Mac OS 10.6 Snow Leopard or Mac OS10.7 Lion, select Address Book contacts.

            2. If you want to use the iCal calendar program that's included in Mac OS 10.6 Snow Leopard or Mac OS10.7 Lion, select iCal calendars.

            3. After you've selected the options you want, click Create.

          4. If the Mail program wasn't able to set up your account automatically, wait a few minutes or hours, and then repeat these steps. If Mail still isn't able to set up your account automatically, see the "What else do I need to know?" section below.

      • If youre using Outlook 2007
        •  
          • Open Outlook 2007. If the Outlook 2007 Startup Wizard opens automatically, on the first page of the wizard click Next.

          • On the E-mail Accounts page of the wizard, click Next to set up an email account.

            • If the Outlook 2007 Startup Wizard doesn't open, on the Tools menu, click Account Settings. In theAccount Settings dialog box, on the E-mail tab, click New.

          • On the Auto Account Setup page, Outlook may try to automatically fill in the Your Name and E-mail Address settings based on how you logged on to your computer. If the settings are filled in and they're correct, click Next to have Outlook finish setting up your account.

            • If the settings in the Auto Account Setup page aren't filled in or aren't correct, do the following:

              • Type the correct settings based on the information that was provided to you by the person who manages your email account.

              • If the name in the Your Name box isn't correct, you may need to reset the options on the Auto Account Setup page before you can edit your name. To reset the options, select and then clear the check box next to Manually configure server settings or additional server types.

          • After you click Next on the Auto Account Setup page of the wizard, Outlook performs an online search to find your email server settings.

            Outlook 2007 displays a message that asks you to allow a website to automatically set up your account. Outlook must connect to that website periodically to make sure your account is up to date. If you don't want to see this message every time Autodiscover runs, select Don't ask me about this website again, and then click Allow.

            Outlook 2007 continues setting up your account. You'll be asked for your user name and password before Outlook 2007 can connect to your account. Make sure you enter your full email address (for example, tony@contoso.com) as your user name. You may be prompted to enter your user name and password several times before you connect.

            • If Outlook is able to set up your account, you'll see the following text: Your email account is successfully configured to use Exchange. Click Finish.

            •  
      • If you’re using Outlook 2010 or 2013
        •  
          • Open Outlook 2013 or Outlook 2010. When the Outlook Startup Wizard opens, select Next. On the E-mail Accounts page, select Next.

            If the Wizard didn't open or you want to add an additional email account, on the Outlook toolbar select theFile tab.

            Screenshot of left section of Outlook ribbon with File selected
          • Select Add Account.

            Add Account command in the Backstage view
          • On the Auto Account Setup page, enter your name, e-mail address, and password, and then select Next.

          • Select Finish.

          • MoveEditRemoveIf youre using Outlook 2007